The fast-paced evolution of technology and the internet have changed the way how online customers want from a website. The expectations of online shoppers have changed dramatically over this past few years. No one knew what online searchers wanted or what to expect when the internet is just starting. However, being online for a long time now makes customers smarter, and they know exactly what they want from a website.
Because of this, search engines have been optimized to interpret and display information around the users’ search experience. The evolving online environment has shaped how online customers interact with content.
How do Online Interactions Happen?
SEO is about making your site better for customers. It is mainly focused on technical and creative elements of a website and usually looks to increase awareness in search engines, improve rankings and drive traffic to your business site.
UX is mainly focused on website’s usability and accessibility, and engaging customers once they reach your site. SEO and UX need to work hand in hand and focus on the intent of online users to maximize conversions and drive more sales. Both should focus on delivering great customer experience to drive more qualified leads.